Hotel & Resort Desk Clerks vs Customer Service Reps
Median pay is about $10k higher for Customer Service Reps. Both usually start with the same education: high school.
marks the higher pay or growth. Education, difficulty and the AI rows depend on what you want, so they are not marked.
| Measure | Hotel & Resort Desk Clerks | Customer Service Reps |
|---|---|---|
| Pay | ||
| Median pay | $35,070 | $44,770, higher |
| Entry pay 25th percentile | $29,810 | $36,870, higher |
| Experienced pay 75th percentile | $38,100 | $51,780, higher |
| Outlook, 2025 to 2035 | ||
| Projected growth | +1.8% Growing, higher | -5.3% Declining |
| Openings a year | 35,500 | 289,500 |
| Getting in | ||
| Typical education | High school | High school |
| Difficulty modeled | 1.6 / 5 | 1.4 / 5 |
| AI | ||
| Displacement risk modeled | Moderate | High |
| AI exposure modeled, percentile | 32nd pct | 82nd pct |
Skills
Both lean on the same top skills: speaking, active listening, reading comprehension, monitoring, writing, critical thinking.
More comparisons
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Pay and outlook: BLS (OEWS 2025, Employment Projections 2025-2035). Skills: O*NET 30.3. Difficulty, displacement risk and AI exposure are modeled estimates. How these numbers are made.