Customer Service Reps vs Insurance Claims Clerks
Median pay is about $4k higher for Insurance Claims Clerks. Both usually start with the same education: high school.
marks the higher pay or growth. Education, difficulty and the AI rows depend on what you want, so they are not marked.
| Measure | Customer Service Reps | Insurance Claims Clerks |
|---|---|---|
| Pay | ||
| Median pay | $44,770 | $49,230, higher |
| Entry pay 25th percentile | $36,870 | $44,270, higher |
| Experienced pay 75th percentile | $51,780 | $60,490, higher |
| Outlook, 2025 to 2035 | ||
| Projected growth | -5.3% Declining | -1.9% Declining, higher |
| Openings a year | 289,500 | 17,500 |
| Getting in | ||
| Typical education | High school | High school |
| Difficulty modeled | 1.4 / 5 | 1.2 / 5 |
| AI | ||
| Displacement risk modeled | High | Very high |
| AI exposure modeled, percentile | 82nd pct | 93rd pct |
Skills
Both lean on the same top skills: active listening, speaking, reading comprehension, critical thinking, writing, monitoring.
More comparisons
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Pay and outlook: BLS (OEWS 2025, Employment Projections 2025-2035). Skills: O*NET 30.3. Difficulty, displacement risk and AI exposure are modeled estimates. How these numbers are made.